Our Identity

Who We Are
Our Vision
Innovation
We constantly develop alternative solutions that benefit our clients, turning challenges into opportunities and continuously finding better ways of doing things.
Service Excellence
We strive to exceed our clients' and partners' expectations by consistently setting, reviewing, and meeting challenging standards, while leveraging our skills, expertise, and network to design the most effective risk transfer solutions possible.
Proactive & Dynamic
We are committed to consistently offering modern, revitalized products and services, delivered in a trendy fashion while embracing change.
Precision
We are dedicated to consistently providing accurate advice to our clients, always meeting and exceeding the targets set by our clients and partners, while investing significant time in designing and testing products and solutions to ensure continuous market success.
Our Vision
Innovation
We constantly develop alternative solutions that benefit our clients, turning challenges into opportunities and continuously finding better ways of doing things.
Service Excellence
We strive to exceed our clients' and partners' expectations by consistently setting, reviewing, and meeting challenging standards, while leveraging our skills, expertise, and network to design the most effective risk transfer solutions possible.
Proactive & Dynamic
We are committed to consistently offering modern, revitalized products and services, delivered in a trendy fashion while embracing change.
Precision
We are dedicated to consistently providing accurate advice to our clients, always meeting and exceeding the targets set by our clients and partners, while investing significant time in designing and testing products and solutions to ensure continuous market success.
Treating Customers Fairly
Building Trust
Customers can be confident that they are dealing with a company where TCF is central to the corporate culture.
Transparency
The advice given, is suitable and takes account of the customer circumstances.
Clear Communication
Customers are provided with clear information and kept appropriately informed before, during and at point of sale.


Meeting Expectations
The products we offer perform as we have led the customers to expect and service is of acceptable standard and as they have been led to expect.
Making It Easy
The products and services marketed and sold in the retail market are designed to meet the needs of identified customer groups and targeted accordingly..
Remove Barriers
We do not make our customers face unreasonable post-sale barriers regarding the following areas: changing products, switching providers, submitting a claim or make a complaint.